My Training Account
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Our courses are taught by experienced industry practitioners, providing best practices and skills to help you overcome the increasing competition in the airport market.
Found 85 courses and diplomas
Classroom
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
E-LEARNING
Aviation Security Awareness – Persons implementing security controls other than screening
This course is tailor-made to your role and will introduce you to the security measures and regulations you need to know whilst working in an airport or airline office environment.
Virtual classroom
Aviation Security Instructor Refresher
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant.
Classroom
Aviation Security Instructor Refresher
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant.
Virtual classroom
Aviation Security Train the Trainer
Enhance your skills as a trainer with the latest teaching methods in aviation security with this hands-on course that focuses on both training and security.
- English
- Italiano
Classroom
Aviation Security Train the Trainer
Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class.
- English
- Italiano
Classroom
AVSEC Background Vetting and Insider Threat Mitigation
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company.
Virtual classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Virtual classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Classroom
Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Virtual classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Cargo Sales and Key Account Management
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry.
- English
- 中文
E-LEARNING
Flight Data Analysis Fundamentals
Learn about the regulations and industry standards that govern flight data analysis (FDA)
- English
- 中文
Virtual classroom
Introduction to Risk-Based IOSA
Introducing the main features of the risk-based IOSA (RBI) program, which aims to enhance the safety and quality of airline operations.
- English
- 中文
Classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Classroom
Digital Identity and Biometrics Fundamentals
Learn about the main models, forms and features of digitalidentity and biometrics that are essential for implementing Digital Identityand biometric solutions in passenger facilitation
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Emergency Planning and Response for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Enhancing Customer Experience Through Data and Insights
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
